OrdioDocumentation
Version 1.0.0
Installation guide →
Set up the business

Appearance and settings

Use Appearance for the customer ordering page's identity and presentation. Use Settings for business details, payments, notifications and order status. Use Locations for contact de

Appearance

Open Appearance to manage:

  • Business name, logo and favicon
  • Main heading and short description
  • Cover image
  • Primary and highlight colours

Uploaded images are optimised before they are saved. Select Save appearance, then use the eye icon in the header to review the customer ordering page.

Favicon

Under Appearance > Business identity, choose Favicon and upload a PNG, SVG or ICO file. A square 512 x 512 image is recommended. The favicon appears in browser tabs for the customer ordering page and administration area. If you do not add one, Ordio uses its default favicon automatically.

Business details

Open Settings to choose the country, currency and timezone. Add one primary contact number for calls, customer messages and WhatsApp alerts.

Taking orders

Use Taking orders to pause checkout while allowing customers to continue browsing. Each location manages its own business hours.

Payments

Use Settings > Payments to enable payment at collection, payment on delivery or online payments. Select a payment provider only after its setup is complete.

Notifications

Browser notifications alert the current device about new orders. WhatsApp notifications send the order events selected under Settings > Notifications.

Use the eye icon in the CRM header to open the customer ordering page. The link is not duplicated in Settings.

Ordio documentation - Updated 9 August 2026Your hosting. Your data.